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FAQ

1How do I contact the customer support?
You can email us at wweracingshowdown@jet-play.com and we shall get back to you at the earliest.
2Is WWE free to play?
Yes the game is free on store.
3Where can I download the game?
You can download the game only from the Google Play Store and Apple App Store as of now.
4In which devices can I play WWE Racing Showdown?
Android and iOS devices with 3GB RAM and above.
5My game crashes or it does not load. What to do?
1. Make sure you are running the latest Android version on your device. 2. Make sure your device is connected to a reliable Wi-Fi or cellular network. 3. Close the app and restart. 4. Make sure you have enough storage on your device. Free up space by removing unused apps, pictures, and/or videos. 5. Try rebooting/restarting your phone. This will close all open background applications that may be slowing down performance. 6. Delete and reinstall the app. 7. Do email us at wweracingshowdown@jet-play.com if you face any further issues. Important: If you're using a jailbroken device or emulator, there’s no guarantee that our games will run issue-free. For an optimal gaming experience, make sure that you are connected to a reliable network with a strong WiFi and Cellular signal.
6How do I enable/disable the music and/or sound while playing the game?
In the main menu, go to the game settings (small gear sign located on top) and adjust the volume of the music or SFX in the Audio section by dragging the button.
7Do I need to be connected to the internet all the time?
Yes.
8How do I save my progression?
Currently the game cannot be saved. Progression is currently tied with the device, so if the device is changed, then progression will be lost.
9What are the main currencies of the game?
Coins and WWE Cash.
10 How do I request a refund for a purchase made through the Google?
All purchases are handled by Google Play or other web payment services depending on your device and must pass through their verification. We do not have access to your billing information. Please contact your device's payment platform in order to resolve the issue. Google Play Support
11What are ranked modes?
Playing and winning ranked modes will give you trophies that help you advance in leagues.
12What are unranked modes?
Unranked modes don’t help you earn trophies, but you don’t lose any trophies either.
13What are race cases?
Race cases are for unlocking the character upgrade material.
14How can I upgrade my Superstars?
Your Superstars have 3 Types of Upgrades: Training - This increases the level of the Superstar whereby upgrading their Primary Attributes like Health & Damage. Physique - Physique is what defines how well a superstar can use their signature moves and traits. The higher the physique level, the higher you can upgrade Signature Moves & Traits! Signature Moves & Traits - These are moves your superstar can perform in a race on their opponents. Each superstar is blessed with amazing physical traits that go beyond the physical limitations of being human.
15How do I unlock race case?
Earn keys from races and unlock race cases from Home screen.
16Why are few game modes locked?
Game modes will be unlocked after reaching certain Trophy count. Trophies could be earned through ranked matches.
17I want to share my feedback and suggestion to improve the game
Great! We have been working hard to add new content and features to make WWE more fun. If you have any feedback and suggestion, please write to us at wweracingshowdown@jet-play.com